Care Refresh insurance for DJI Mavic 3 Pro covers various accidental damages and natural wear. Additionally, within the insurance coverage, you have 1x Fly Away* protection. It is important to activate the insurance within 48 hours after the first registration. After activating the DJI Care Refresh service, your service agreement will be sent to you via email. DJI Care Refresh will be automatically tied to your product and will take effect within 24 hours.
*To ensure that your aircraft can enjoy Flyaway replacement service, please bind your DJI account and device with the aircraft in advance trought the app. Flyaway replacement service cannot be used if the account or device was not bound before the flyaway incident occurred.
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
A DJI service center will ship you a replacement as soon as they recive your product. DJI will cover shipping costs both ways anytime a product is sent back for replacement service.
Throughout the service period if you havent used any replacements services DJI will provide you with a 1-year warranty extension as reward.
DJI will cover shipping costs both ways anytime a product is sent back for replacement service.
DJI care has exclusive technical service channels to provide support including online chat and call support.
2 (including 1 for Flyaway Coverage)
We send packages
on the day of the order
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Express Courier, Courier,