Product code: 10979
Brand:
Care Refresh insurance for the DJI Mavic 4 Pro covers various accidental damage and natural wear and tear. It also includes 2x Fly Away* coverage, so even if your drone flies away. It is important to activate the insurance within 48 hours after your first login.
After activating DJI Care Refresh insurance, your service contract will be sent to you via email. DJI Care Refresh will be automatically linked to your product and will take effect within 24 hours.
*To ensure that you can use the Flyaway Replacement Service, please link your DJI account and device to the drone via the app in advance. You will not be able to use the Lost Replacement Service if your account or device was not linked before the uncontrollable flight situation occurred.
For a replacement fee, you can have your damaged product replaced in the event of an accident. Replacement products are brand new or equivalent to new in terms of performance and reliability.
The DJI Service Center will send you a replacement immediately upon receipt of your product. DJI will cover the cost of round-trip shipping whenever a product is sent back for replacement service.
During the service period, if you have not used any replacement services, DJI will provide you with a 1-year warranty extension as a reward.
DJI will cover the cost of round-trip shipping whenever a product is sent back for replacement service.
DJI Care has exclusive technical service channels to provide support, including online chat and telephone support.
*For DJI Care Refresh service, please visit support on the official DJI website.
For the DJI Mavic 4 Pro, the fees are as follows:
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