DJI Care Refresh offers affordable replacements with coverage for drone loss, water damage, and collisions, giving you peace of mind when flying. The service provides a fast replacement within an average of three days and includes free round-trip shipping.
Care Refresh for DJI Flip includes up to 2 replacement units for a small additional fee for 3 years and covers a wide range of accidents, giving you added peace of mind. DJI Care Refresh can also be added to a previously purchased DJI Flip drone if it meets one of the following criteria:
Want to purchase DJI Care Refresh insurance, but your product was activated 48 hours or more ago? Click here to learn how.
After activating DJI Care Refresh insurance, your service contract will be sent to you via email. DJI Care Refresh will be automatically linked to your product and will take effect within 24 hours.
If you have a DJI Care Refresh insurance activation card, click here to link it to the product.
DJI Care Refresh insurance and the corresponding product must be purchased from the same country or region, as the benefits provided by DJI Care Refresh insurance are only eligible in the region where it was purchased.
Every time you request a replacement, you will receive a replacement unit that is new or equivalent to new in performance and reliability.
When applying for insurance on the DJI Flip drone, all fees are the same. The price of the uploaded fee is 39 EUR. In the event that the drone flies away, the fee is 176 EUR (to apply FlyAway, you must have a DJI account and a remote controller paired with the drone via the app.) FlyAway can be applied 1 time.
INSURANCE EXTENSION
Within the 1-year plan, it is possible to extend it for 1 additional year and again for another year for 1 year. This way you can have your drone insured for 3 years in total . Before your insurance ends, DJI itself will notify you of the expiration of the insurance period and then offer you to extend the insurance for one additional year for a certain fee only if you have at least 1 replacement available.
Tips:
Video Verification : If a product does not meet the requirements, you can request video verification online.
Care Refresh for 1 year - Activation code
We send the code online in the PDF invoice in the "CareRefresh" item.
When collecting in person, on a printed invoice.
Insurance must be activated either before the first launch of the drone (camera) or within 48 hours after the first launch of the drone.
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